AIC internal notification system

What are the obligations of a whistleblower?

The whistleblower should have reasonable grounds to believe, given the circumstances and the information available to him at the time of the notification, that the facts he is notifying are authentic and true. Knowingly reporting false facts may be sanctioned. In obtaining the documents proving the facts reported, the whistleblower should not have committed an act which could constitute a criminal offence. The whistleblower should act in the public interest and in the good faith belief that the report he or she is making is based on true facts and factual evidence.

The whistleblower should be able to identify the area of the infringement and consider what verifiable information he can provide about the infringement being reported. The extent and quality of the information provided can have a positive impact on the way the notification is investigated.

The persons in charge of receiving and processing at AIC are Lenka Ullíková (HR Leader) and Václav Douša (HR and GA Senior Manager)

AIC receives notifications in the following manner:
  • a) via the web form Oznamovací formulář (
  • b) by email
  • c) by phone: +420 415 930 564 (audio or written recording of the conversation is made)
  • d) by registered letter to:

    Aisan Industry Czech, s.r.o.
    Průmyslová 2727
    Louny 440 01

  • e) by a personal meeting at the HR department of the company, the date must be arranged in advance by phone on a working day from 8:00 to 15:00
The notification must be made by an individual and must contain specific information about the possible violation
  • a) that has the characteristics of a crime or misdemeanour,
  • b) or violates a legal regulation of the Czech Republic or a regulation of the European Union governing the areas defined by the law,
  • c) and of which the whistleblower has become aware in connection with his or her work or other similar activity.
  • A whistleblower, in accordance with the European Directive, includes a number of persons who may be protected. These include employees, contractors, suppliers or trainees with job applicants.

Oznamovatelem se v souladu s Evropskou Směrnicí rozumí celá řada osob, které mohou být chráněny. Jedná se zejména o zaměstnance, smluvní partnery, dodavatele nebo také stážisty s uchazeče o zaměstnání.

Whistleblower protection

The reception and handling of complaints under this system is technically and organisationally set up in such a way that the identity of the whistleblower cannot be revealed. Only the person responsible for receiving and handling complaints has the right to know his identity and the content of the complaint, who is bound by confidentiality and is obliged to keep the content of the complaint confidential during the investigation of the complaint and after his employment has ended.

Whistleblowers are entitled to protection under the European Directive if they had reasonable grounds to believe that the information reported about the infringement was true at the time of notification (i.e. the whistleblower must not have made a knowingly false notification). The main protective measure is considered to be the prohibition of retaliation against the whistleblower and other natural and legal persons (e.g. colleagues of the whistleblower, persons close to the whistleblower, legal persons of which the whistleblower is a partner, etc.).

Procedure to be followed by the AIC's authorised officer after the notification
  • a) The AIC shall assess whether the notification meets the conditions for handling under the European Directive and shall notify the notifier of this within 7 days of receipt of the notification,
  • b) the competent person shall investigate the information in the notification and, if confirmed, take appropriate action, in particular propose corrective measures or take further action, e.g. refer the notification to law enforcement authorities, offence authorities or other relevant public authorities,
  • c) the competent person shall inform the whistleblower of the outcome of the investigation and of the proposed measures within 3 months of notification of receipt of the report.